Privacy Policy

Exeter Used Cars is committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other referenced documents) explains how any personal data we collect from you, or that you provide to us, will be processed.

For the purposes of the Data Protection Act 2018, the data controller is Exeter Used Cars, H15, Greendale Business Park, Woodbury Salterton, EX5 1PY.

1. Information you give us
Information you provide when filling forms on Exeterusedcars.co.uk, contacting us by phone, email, or otherwise. This may include: name, address, email, phone number, financial details, date of birth, employment, and address history.

2. Information we collect automatically
During visits to our website, we may collect: IP address, browser type, device info, pages visited, clicks, and interactions.

3. Information from other sources
We may receive data from other services we operate or third parties (business partners, analytics providers, credit agencies, finance brokers). This helps improve our service and ensure accuracy.

Our website uses cookies to improve your experience and site functionality. See our Cookie Policy for details.

We use your data to:

• Fulfill contracts and provide requested products/services
   
• Offer relevant products and services
   
• Notify you of changes to our services
   
• Improve our website, security, and user experience
   
• Assess advertising effectiveness
   
• Make recommendations based on your interests
   

We may share your information with:

• Members of our group (subsidiaries, holding companies)
   
• Selected third parties including partners and service providers, credit agencies, and finance providers
   
• Prospective buyers/sellers if we sell or acquire a business
   
• Legal authorities when required
   

We will not disclose your personal data for marketing purposes without consent.

Your data is stored securely, encrypted where necessary. Some data may be transferred or processed outside the EEA. While we take every precaution, internet transmission is not completely secure, and you provide information at your own risk.

Personal data is retained only as long as necessary, typically:

• 7 years if you purchase a vehicle or service
   
• 6 months if you have not purchased
   

You may request:

• Restriction of marketing processing
   
• Correction or deletion of inaccurate data
   
• Access to your data in machine-readable format
   
• Object to automated decision-making (unless legally required or contractually necessary)
   

Contact us at H15, Greendale Business Park, Woodbury Salterton, EX5 1PY to exercise your rights.

Our website may contain links to other sites. We are not responsible for their privacy practices.

Updates will be posted on this page and, where appropriate, notified via email.

If dissatisfied, contact the Information Commissioner’s Office:

• Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
   
• Tel: 0303 123 1113 or 01625 545745
   
• Fax: 01625 524510
   
• Online forms: Email | Complaints